- Privacy Policy
The publishing house is committed to protecting the personal data of visitors/users of its website and to complying with the relevant provisions on the protection of personal data (Law 2472/1997 on the protection of individuals with regard to the processing of personal data, as well as the European General Data Protection Regulation—GDPR), as currently in force.
Data Collection and Processing
When you browse arsanimalibri.eu, subscribe to the newsletter, or create a member account, you may be asked to provide personal information (such as your full name, email address, shipping address, and phone number) solely for the smooth processing of your orders and to keep you informed about new releases.
- User Data Deletion
You have the right at any time to inquire about the personal data we hold about you, to request its correction, to restrict its processing, or to have it completely and permanently deleted from our systems.
- Deletion Procedure: To exercise your right to have your data deleted, you may submit a request via email to: info@arsanimalibri.eu. Our company will comply with your request within the timeframes prescribed by law.
- Terms of Service
The publishing house has implemented measures to ensure that the content on arsanimalibri.eu is accurate and does not contain incorrect or outdated information, including, but not limited to, information regarding prices, the properties of products (books) and their characteristics, as well as their availability during specific periods.
However, it cannot be held liable for the accuracy and completeness of the content published on its website, except in cases of intentional misconduct or gross negligence, or as otherwise provided by law.
Furthermore, it cannot guarantee that the website will operate continuously, without interruptions or errors, due to the nature of the Internet connection. If you encounter any problems while using the website, please contact us at the following email address: info@arsanimalibri.eu.
- Refunds Policy
Right of Withdrawal
You have the right to return the products you purchased, free of charge and without having to provide a reason for the return, within 14 calendar days from the date you receive the products. In this case, you are only responsible for the direct costs of shipping and returning the products.
Product Condition
Returns are accepted only if the products you wish to return are in the same condition as when you received them, along with the retail receipt or invoice.
Inspection upon Delivery
To avoid any inconvenience on your part, we recommend that you carefully inspect the condition of the products and the integrity of their packaging at the time of delivery to identify any obvious defects (e.g., damaged or torn book, incorrect title, etc.) .
Return Procedure
To notify us of your intention to return the products you purchased, please send us an email at: info@arsanimalibri.eu.
